Salt Magnolia Return & Refund Policy

Returns

We want you to love your Salt Magnolia purchase.

If you are not completely satisfied with your order, eligible items may be returned within 30 days of delivery for a refund or exchange.

To be eligible for a return, items must be unworn, unused, and in original condition; free of stains, odors, pet hair, or damage; and returned with original tags and packaging when applicable. Proof of purchase is required for all returns.

Non-Returnable Items

The following items cannot be returned or exchanged:
• Stickers
• Sale or clearance items
• Gift cards
• Personalized or custom products
• Items marked as final sale

Exchanges

If you need a different size or received the wrong item, please contact us within 30 days of delivery. Exchanges are subject to product availability. If the requested size or item is unavailable, a refund may be issued instead.

Return Shipping

Customers are responsible for return shipping costs unless the wrong item was received, the item arrived damaged, or the item has a manufacturing defect. Original shipping charges are non-refundable.

Damaged or Incorrect Orders

Please inspect your order upon delivery. If your order arrives damaged or you receive the wrong item, contact us within 7 days of delivery and include your order number, a description of the issue, and photos of the item and packaging. We will work quickly to resolve the issue.

Refunds

Once your return is received and inspected, we will notify you of the approval status of your refund. Approved refunds will be issued to the original payment method. Please allow 5–10 business days for your financial institution to process and post the refund.

Cancellations

Orders may be canceled before they have been processed for shipment. Once an order has been processed or shipped, it cannot be canceled and must follow the return process outlined above.

Questions

If you have any questions regarding returns or refunds, please contact us through our Contact page or by email at saltmagnoliaclothingco@gmail.com. We typically respond within 1–2 business days.